Pc Tips And Trouble Shooting

Pc Tips And Trouble Shooting - Transcript

PC Tips Trouble PC Shooting Shooting
I didn t know that





Short Cut Keys Short
Short cut keys are an easy way

to complete tasks on a computer

Short Cut Keys Short
Ctrl C Copy Ctrl X Cut Ctrl V Paste Ctrl B Bold

Ctrl U Underline Ctrl I Italics Ctrl N New Window

Press these keys to copy text or images

CTRL X

CTRL C

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Press these keys to paste text or images

CTRL V

CTRL P

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Press these keys to make text bold

CTRL 1

CTRL B

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Press these keys to cut out text or images

CTRL X

CTRL C

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Press these keys to view a new window

CTRL N

CTRL W

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Solving Computer Problems
Explore these simple steps

to solve these common computer problems

No Sound
Double click the speaker Icon in the lower right corner to make sure sounds are not muted
Click and drag controls to adjust

Double Click Speaker

When Problems Arise
Did I install anything before

problem started Did I change any settings before problem started

1 Step
st

REBOOT


2 Step
nd

Check Cables


Power Connections
Check power cable at back of the computer Check power cable at the back of the monitor

All Other Connections


Keyboard cable connections Check mouse cable connections Check Speaker cable connections Check network cable connection Check TV out cable connections

Make sure all these are connected ok

Other Connections


Check Power cable connections Check Printer cable connections Check Microphone cable connections Check serial connections Check Monitor cable connections

Make sure all these are connected ok

3 Step
rd

Report Problem


Reporting the Problem
Tell your teacher the exact

message or type of problem Describe any changes in the computer that have occurred The teacher will report the problem to Tech Help

What does this symbol mean

No Smoking

Sound is Muted

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What is the 1st step to computer trouble shooting

Check for loose cables

Restart the computer

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What is the 2nd step to computer trouble shooting

Check for loose cables

Restart the computer

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What is the 3rd step to computer trouble shooting

Open the computer

Report the problem

try again

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Common Errors
Safe Mode Your computer is not broken Only that it was not shut down properly or something did not load properly

Solution Shut down properly and restart the computer

Common Errors

Possible Cause Computer is not logged into the network or has lost network connection Solution Reboot and or check your network cable

Frozen Application
Application locks up and refuses to respond Solution Reboot the computer Select the application not responding and click End Task button

Illegal operation
Program has performed an illegal operation Solution Restart the application or restart the computer Once a glitch twice a trend call manufacturer

General Protection Fault
This occurs when you are running an older program Solution Contact software publisher and see if program has update

Insufficient Memory
Don t have enough memory to run the program A program may be closed but fails to relinquish its resources This usually refers to RAM memory not hard drive space Solution Restart computer which flushes out everything in memory

Fatal Exception Error
BSOD The Blue Screen of Death linked to conflicts caused by duplicate DLL files Windows Device Drivers usually happens when running two or more programs Solution Shut down the computer

When a computer starts up in safe mode what should you do

Report the problem

Restart the computer

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What does this error mean

A hacker has attacked the computer

The computer might not be logged on

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What should be done about a frozen application

Restart the computer

Reinstall the software

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What should be done if an insufficient memory error appears

Restart the computer

Report the problem

try again

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CORRECT

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Virus Mean lil Buggers

A virus can enter your computer through Email attachment Shared files through disk instant messenger or network Trojans through visiting a website

Name one way a virus can enter your computer

By attaching a used mouse

Through shared files

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Protecting Data
Things to Do Every Day
Update the Virus Software Backup Data Run Windows Update

Run Ad Aware to search for

spyware

Ad Aware is FREE



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